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“Taking notes” on accommodating persons with disabilities

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At Career Edge Organization, we not only “talk the talk,” we transcribe the talk too.

For over ten years now our Ability Edge program has worked with incredible employers in Canada to provide paid internship opportunities for recent graduates with disabilities. We have worked with a number of employers to provide expertise in sourcing and accommodating persons with disabilities.

Given our mandate and the nature of what we do, we promote inclusivity in the workplace any opportunity we get. The same goes for our Alumni Network Committee.

You may recall, earlier this year we formed a committee of dedicated former interns to meet quarterly and steer the direction of activities and programs for our “Alumni Network” of former interns.

One of our most active committee members presented us with a learning opportunity when she requested accommodation for our quarterly meetings.

As a deaf person, participating and contributing in meetings would have been a challenge for her without accommodation. I had worked with ASL interpreters in the past and immediately assumed this would be the appropriate accommodation.

Lesson #1 – each individual has unique needs and one solution cannot be applied to everyone! For this particular situation, the committee member informed that computerized note-taking would be best.

After a little bit of searching, I came across a company called WordWrap. The Toronto-based firm offers a wide range of services specializing in computerized, onsite note taking and real-time transcription for a variety of sectors. The friendly staff understood our unique needs right away and offered affordable solutions for our meetings so that all can participate to their full potential.

ww wrap small

The note-taker did an excellent job and we will continue to work with WordWrap in the future. As an added perk, all of us benefited from the thorough and detailed notes they took which means none of us will need to take minutes for the rest of the year!

Most importantly, the alumnus who requested the service has been an enormous asset to our committee. For a small, negligible cost, we have gained invaluable knowledge, insight and commitment from her.

Ontario Public Service – leading by example

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By guest contributor, Paula Calderon, Client Relations Manager/Applicant Screener

There is often a misconception that Career Edge Organization is a government funded agency that places people in internships.  This may not be surprising given the successful partnership between the Ontario Government and Career Edge Organization and the number of Career Bridge interns who have been placed in the Ontario Public Service Internship Program for Internationally Trained Individuals and the presence of the Career Bridge logo and links on the government’s public websites.

ops1Career Edge Organization is in fact a national, private, self-sustaining not for profit organization that connects qualified talent and Canadian employers. A large number of employers from the private, public and non-profit sectors have accessed qualified talent through Career Edge Organization’s three paid internship programs.

So, how do the Government of Ontario and Career Edge Organization partner to implement the Career Bridge program across the Ontario Public Service?

The Ontario Public Service Internship Program for Internationally Trained Individuals (OPS ITI Program) is an innovative internship program specifically for professional newcomers to Canada, so that they can earn valuable Canadian work experience in their related career fields within the Ontario Public Service (OPS).

Through this important bridging program, the Ontario government is fulfilling its commitment to helping ITIs integrate into the Ontario labour market, enabling them to contribute to the provincial economy.

Since 2006, Career Edge Organization through its Career Bridge program has supported the implementation of the OPS ITI Program. As a Host Organization for Career Bridge interns, the Ontario Government has to date placed over 400 internationally qualified individuals in the OPS ITI Program across Ontario. YNPS, HR Ontario currently administers the program across the OPS in various ministries and regions in the province.  OPS managers have access to a pool of pre-screened, qualified Career Bridge registrants to select candidates for the internship program. Under the program, Career Edge Organization administers the interns’ payroll during the internship period.

The OPS ITI Program’s goals and objectives are to:

  • Promote OPS as an employer of first choice by providing newcomers with the skills, knowledge and coaching/mentorship that will assist them in securing employment in their field.
  • Support the Government of Ontario’s commitment to maximize bridging programs by providing a coordinated enterprise-wide approach to increasing access to Canadian work experience for newcomers in Ontario.
  • Contribute to a welcoming community/work environment that promotes diversity.
  • Help OPS to gain an increased understanding of settlement issues and barriers faced by newcomers to Ontario.
  • To be an inclusive, diverse, equitable and accessible organization.

And from my perspective, most importantly…

  • To demonstrate government leadership in the recognition and support of internationally trained individuals in labour market integration by providing short-term work experience in the OPS.

Not only is OPS demonstrating leadership, but it is also proving first-hand that the Career Bridge Program provides an excellent opportunity for Internationally Qualified Professionals to demonstrate their value and skills while gaining meaningful work experience, which they can leverage to full time employment in their field. It is clear that an internship can be the perfect bridge to employment.

In the last three years, surveys have shown that over 75% of Career Bridge interns within the OPS ITI Program have secured employment in their field within six months of completing their internship.

This success should be a call to action for the entire business community to follow the Government of Ontario’s example of utilizing this valuable resource to fulfill their recruitment needs, as they help grow and sustain our economy.

e-Newsletter “sneak peek”

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Next week, Career Edge Organization will be sending out our latest issue of CareerBulletin, our quarterly e-Newsletter for interns, alumni, partners and host employers.

In this month’s issues, the topic of “organizational fit” has emerged as a central theme (in addition to the theme of “sweets” given our recent successes with Kraft and Lindt!). It is natural for us to talk about “fit” because that concept is such an integral part of what we do here.

Whether through our Career Edge, Ability Edge or Career Bridge paid internship programs, we offer meaningful work opportunities for recent graduates, recent graduates with disabilities and internationally qualified professionals. We only work with the best employers in Canada to ensure that both the individual and the organization are set up for success. In each case, this means finding the best fit possible.

In this coming issue of CareerBulletin, read the full story about our intern at Lindt. You will also find great tips on hiring for fit, and research that helps us understand the benefits.

Not on our mailing list? Stay in the loop and subscribe today. (Rest assured, we won’t hand out your email address or personal information to any third party.)

A sweet visit to Lindt chocolate

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Continuing on the recent theme of “sweet success,” Career Edge Organization paid a visit to Lindt & Sprungli Canada’s downtown Toronto head office. Lindt & Sprungli are behind some of the most delicious chocolates on the market and, judging by what we saw, the work environment is equally delicious.

First of all, chocolate was everywhere. At the front reception desk (where most organizations keep mints and business cards) are individually wrapped Lindor truffles.  Nothing says “Welcome!” like truffles. But what immediately stood out to us was the energy – everyone seemed genuinely happy to be there.

Lindt & Sprungli recently become a Host Employer to Career Edge Organization internships. They recently hired a Career Edge intern, Anitha, who is a recent York University graduate now working in their marketing department. Anitha has worked out so well that we decided to feature her and the host organization as “success stories” in our upcoming e-Newsletter, CareerBulletin.

It is clear that the key to this success story has been fit – Anitha’s values, personality and work habits are a perfect match with Lindt’s organizational culture. This idea of fit will be the central theme in our upcoming newsletter, set to go out next week.

If you are not already on our subscribers’ list, you can quickly and easily sign up online here:  http://www.industrymailout.com/Industry/Subscribe.aspx?m=23416

Each quarterly issue features success stories, polls, tips and news related to employment, HR  and diversity in Canada. Each issue also features a personal letter from our President & CEO, Anne Lamont.

Many thanks to Lindt for being so welcoming this morning and BIG thanks from the team for the chocolate you sent back!

I just assumed you were a large organization…

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By Guest Contributer, Janice Rudkowski, Director, Marketing & Communications at Career Edge Organization

Workplaces are full of assumptions. We make assumptions everyday – sometimes out of pure necessity but mostly for efficiency. Let’s face it – assumptions help us work faster, they make us feel smarter and they help us make quick, time-sensitive decisions.

Just for fun, next time you’re in a meeting count how many times you hear the phrase, “let’s just assume….”. Making assumptions occurs very naturally for some people; they have to make assumptions all the time, all day long. For others, making assumptions is a more methodical and conscious process. Whatever the method or the reason, assumptions are a systemic part of any organization. It’s not a good or a bad thing; it’s just part of organizational culture.

Take for example the famous assumption, “…big is always better.” We just need a bigger team. We’re just waiting for that big idea. We just need a bigger budget. So, is big always better? I was wondering about this assumption when someone said to me the other day, “I just assumed you’re a big organization…”. Really, why? And then someone said it again a couple of days later so I really started to ponder. When I asked them to clarify what they meant when they said “big” they said “50-100 people big.” Wow, that’s fairly big.

Well, we’re not big; at least in terms of number of employees. Career Edge Organization is actually only 19 people big. But, we have a really unique, diverse and passionate team who absolutely love what they do. That is often the case with not-for-profits; it’s especially so in our case since most of us had other careers in the private or public sectors before making the deliberate move over to Career Edge Organization.

Assuming that we’re bigger than what we are may speak to the overall impression that we leave, the quality that we deliver and the thought that we put into our work. Maybe it means that we’ve been able to accomplish a lot considering our size. Maybe we’ve been able to make a big impact with the people that we work with, and maybe we’ve been able to achieve exactly what we set out to do everyday, which is to connect employers with great talent to help launch their careers. I think that would be pretty safe to assume.

Happy Friday! A sweet success story, compliments of Kraft Canada

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Career Edge Organization wants to congratulate one of our interns, Jean-Eric Oyono, who has been working at Kraft’s Scarborough Bakery , producer of iconic brands such as Oreo, Chips Ahoy! and Dad’s Oatmeal, since November 2009.

Kraft Oreo

Talk about a recipe for success!

Eric was the successful candidate for the company’s recently offered position of Black Belt/Continuous Improvement Engineer and will start his new role in August 2010. Eric has greatly benefited from the Six Sigma Black Belt training he has received during his internship and the overall support of his coach Joy Grant and other team members.

We are truly proud of this partnership success.

-Melonie Carrol, Client Relations Manager at Career Edge Organization

Here is a great recipe from Kraft Canada’s website!

OREO Ice Cream Sandwiches

What you need

14 Oreo Cookies, divided

6 Tbsp. vanilla ice cream, slightly softened

make it

CHOP 2 of the cookies into small pieces; set aside. Spoon 1 Tbsp. of the ice cream onto each of 6 of the remaining cookies; top each with second cookie to make sandwich.

ROLL edges in chopped cookies. Place on waxed paper-covered baking sheet. Freeze 30 min. or until firm. Wrap individually in plastic wrap; store in freezer until ready to serve.

REMOVE from freezer 5 min. before serving. Let stand at room temperature to soften slightly.

You can find more great recipes here: http://www.kraftcanada.com/en/recipes/main.aspx

The “Happiness at Work” newsletter

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Aside from the CEO blog, there are some pretty awesome HR Blogs out there.

One of my favourites is Alexander Kjerulf’s blog, www.positivesharing.com

Author, speaker and consultant, Alexander calls himself the “Chief Happiness Officer” and is “the world’s leading expert on happiness at work.”

The premise of his site is simply that work doesn’t have to be hard and unpleasant. In his own words, “work can be energizing, meaningful, inspiring and plain old fun.” These are values that Career Edge Organization and our host employers share.

Regular features includes Monday tips and “Ask the CHO” where Alexander answers real questions from real people about all things HR and work-related.

Today, the Chief Happiness Officer introduced a newsletter which promises to deliver inspiration, information and fun on a monthly basis. You can visit his sight and sign up for the newsletter here.

One Career Edge Organization host employer who truly embraces happiness at work is a company called “Happy Worker,” whom we featured in our quarterly newsletter last year.

In the article, Heidi Bedore describes her experience as an intern at Happy Worker, where “being happy is a job requirement.” Following her internship, Heidi, a naturally happy person who exudes positive energy (as you can see here in our photo shoot with Heidi) landed a permanent role at Happy Worker as Director of Business Development. Not bad for a recent grad!

According to Heidi, a key part of her work happiness and subsequent success in her internship was her “cultural fit with Happy Worker.”

Speaking of “fit” and newsletters…

Fit – an individuals alignment with the organization’s value and culture – will be the focus of our upcoming issue of CareerBulletin, Career Edge Organization’s quarterly e-Newsletter.

The issue will explore the importance of fit in a recovering economy, key elements of fit, challenges employers may face and most importantly tips on how to attract and hire the right people for your organization.

Don’t miss out! Click here to sign up and receive our e-Newsletter.

Working from home for G20? Why telecommuting and managing remote teams is not such a bad thing

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The scene in the city of Toronto’s downtown core this afternoon is like something from apocalyptic fiction. Three meter high fencing encloses the G20 zone of the city-turned-fortress where many Career Edge Organization employers and inters currently work.

Within the fenced area, police on foot, bicycles and even horses have taken up post at almost every street corner, providing a mixed sense of both security and heightened awareness of the potential chaos looming ahead as the world’s most powerful leaders come together.

It is a significant departure from the typical scene on a beautiful Thursday afternoon when the streets would normally be pulsating with activity. Instead the streets are eerily quiet and deserted, leaving one to ask – where is everybody?

And most importantly, who is doing the work?

Read More

Career Edge talks Generation Y research at the CACEE National On-Campus Recruiting Conference

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By Guest Contributor, Marcia Dunbar, Client Relations Manager, Career Edge Organization

As in previous years, Career Edge Organization was invitied by the Canadian Association of Career Educators and Employers (CACEE) to deliver a presentation at their annual national conference. Last week I had the pleasure of representing Career Edge in Halifax, Nova Scotia, and took the opportunity to share some of the insights derived from our recent National Gen Y study which we conducted in partnership with Angus Reid Strategies.

The workshop built upon the information we delivered at CACEE’s regional conference this past December – you might recall our blog post, “What motivates the next generation of leaders.” To the surprise of many, our findings debunked many of the (often negative) myths and stereotypes about today’s youth in the workplace.

Many of the seminars at last week’s CACEE conference provided some of the same old fodder that feeds pre-existing notions of what this newest entrant to our post-secondary institutions and workplaces, the Gen Y’er, is all about. But there were some discussions that challenged the attendees to think differently.

Let’s face it, every generation has brought their dreams and aspirations for themselves and this world to bear on the society they live in; inevitably creating some dissonance everywhere – including the workplace.

There is general acceptance that this generation is the best-equipped group of new grads ever to come out of our colleges and universities. The deliverable, from an academic perspective, is high quality. Where most gen X’ers and Boomers sought self-actualization through their work, the Gen Y cohort is bringing a heightened awareness of themselves and their place in the broader world to the workplace.

This generation is born into a world where all their needs have been met. After all, they aren’t struggling to feed themselves like the Greatest Generation or challenged to bring order, love and safety into a chaotic world like the Boomers and unlike Gen X before them, Millennials know they are valued and why.

How then will Gen Y respond to the call to action heard by every new grad since the beginning of time – In what way will they change the world? This certainly poses some interesting recruitment and retention challenges for today’s employers, but with the challenges also come new possibilities and most importantly, opportunities.

Measuring Diversity Moves the Needle Forward

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Two timely pieces of research on the topic of measuring Diversity were released today from the Toronto Board of Trade and Ryerson University.

The first one, a discussion paper called Lifting All Boats: Promoting Social Cohesion and Economic Inclusion in the Toronto Region, by the Toronto Board of Trade, concludes that even though Toronto attracts the best international talent, the numbers continue to show that overall foreign-trained professionals in the region remain underemployed and their skills and experience untapped. The second study, A Snapshot of Diverse Leadership in the GTA, by DiverseCity (an initiative of the Toronto City Summit Alliance) and The Diversity Institute at Ryerson University, concludes that visible minority leadership in the GTA is in fact moving in the right direction, but change is happening at a slow rate.

The stats around the presence of diversity in the GTA are impressive. For instance, the GTA is one of the most diverse regions in the world with 44% of our residents born outside of Canada. Back in 2008 The Conference Board of Canada predicted that by 2011 Canada’s net labour force growth would be entirely dependent on immigration; with Toronto region leading the way in this respect. Well, since we’re now less than 7 months away from this prediction becoming a reality why are our numbers still lagging? As the DiverseCity research points out, there are organizational trailblazers and there are laggards in each sector.

After having attended this morning’s release event of the second DiverseCity Counts Report, it was inspiring and hopeful to see about 100 of the region’s top corporate, public and voluntary sector leaders in attendance to show their support on this issue. Dr. Eric Hoskins, Ontario Minister of Citizenship and Immigration, spoke eloquently about the social and economic benefits of local bridging programs that welcome, prepare and integrate newcomers into the Canadian workforce. In the true sense of the word, the purpose of bridging programs is to create a bridge between a newcomer and a potential employer. Clearly, this is not a one sided equation. It takes lots of work as a newcomer to navigate through the job search process, not to mention honing language skills while understanding a new culture. From an employer perspective, there also has to be an existing organizational culture in place to welcome, prepare and integrate an internationally qualified individual into their organization. As Dr. Hoskins stressed, bridging programs really do work. He cited the Ontario Government’s leadership in hiring internationally trained individuals (ITI) through their ITI Internship program (operated by Career Edge Organization’s Career Bridge Paid Internship Program) as just one example of a successful bridging program that has launched the careers of hundreds of ITI’s while achieving a key goal of the Ontario Public Service which is to be an inclusive, diverse, equitable and accessible organization.

Since measuring business results is not a new concept and the reality is that there is a strong business case for embracing social cohesion, economic inclusion and diverse leadership – let’s all commit to ensuring the diversity needle moves forward to ensure the future prosperity and competitiveness of the GTA.

This article is by Guest Blogger: Janice Rudkowski, Director, Marketing & Communications, Career Edge Organization