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Workplace Burnout: RTO Policies and the Impact of Mental Health

By Health and Safety in the work place

Jessica Bondoc, a care coordinator with Ontario Health atHome, marched outside in the January cold during her lunch break. She joined hundreds of provincial workers protesting a mandate that ended years of successful hybrid work. “To be able to stay home saved us gas money, and you’re a bit more productive at work,” she told CBC reporters. “We’re all crammed in this office and it’s not productive.”

Rita Poutsoungas, her colleague, echoed the frustration. “What’s the purpose of us coming in five days a week, if we were working fine, not only during COVID, but during the last couple of years?”

They’re asking the question thousands of Ontario workers are grappling with as return-to-office mandates sweep across the province. On January 5, 2026, nearly half of Ontario’s 60,000 public service workers returned to full-time in-person work, ending hybrid arrangements that had been in place since 2022. Major banks, law firms, and corporations are implementing similar mandates across the Greater Toronto Area.

The timing couldn’t be worse. Canada’s employee burnout rate hit 47% in 2025, meaning nearly half of workers already report feeling burned out. Now, as life in Ontario becomes demonstrably harder with skyrocketing housing costs, stagnant wages, and increasing financial pressure, employers are eliminating the one flexibility that helped people cope. The result is a perfect storm intensifying workplace burnout to crisis levels.

The RTO Wave: When Flexibility Becomes a Privilege Again

Return-to-office mandates represent a fundamental shift in how Canadian employers view work. During the pandemic, organizations discovered that productivity didn’t collapse when people worked from home. In many cases, it improved. Workers reported better work-life balance. Companies saved on office space costs. The hybrid model seemed like a permanent evolution in how we work.

Premier Doug Ford justified Ontario’s mandate by claiming it would boost productivity and support downtown businesses. “How do you mentor someone over the phone?” Ford asked. “You can’t. You’ve got to look them eye to eye.”

Workers and unions aren’t buying it. JP Hornick, president of the Ontario Public Service Employees Union, called the mandate a “throwback to an earlier era” that doesn’t make sense given challenges like inadequate office space and long commutes. Dave Bulmer, president of AMAPCEO (representing 17,000 professional employees), noted that ministries across the province are struggling to accommodate the influx, with some locations missing entire floors worth of space. Approximately 9,500 workers have requested exemptions or alternative work arrangements, indicating widespread resistance.

For comprehensive information about burnout, including causes, symptoms, and evidence-based treatment strategies, read our detailed guide: Burnout: Symptoms, Causes, and Treatment Strategies.

Why RTO Mandates Accelerate Burnout

Return-to-office mandates don’t just eliminate convenience. They systematically increase the six major workplace factors that research identifies as burnout drivers.

Increased Workload Through Commuting

The average Greater Toronto Area commuter spends 1 to 2 hours daily traveling to and from work. That’s 5 to 10 hours weekly, essentially an unpaid part-time job on top of your full-time employment. This time is lost from family, rest, hobbies, sleep, and self-care, all of which are crucial buffers against burnout.

The physical exhaustion from commuting, particularly on crowded public transit or in heavy traffic, depletes energy before your workday even begins. You arrive at the office already tired, spend your day in meetings and tasks, then face the draining commute home. The constant state of fatigue is a primary symptom and driver of burnout.

Loss of Control and Autonomy

Hybrid work gave employees control over when and how they worked most effectively. Morning people could start early. Night people could work later. Parents could structure their days around school schedules. People with disabilities could work in environments optimized for their needs.

RTO mandates eliminate this autonomy. You must be physically present during prescribed hours regardless of whether that’s when you work best, regardless of what else is happening in your life, regardless of whether the work could be done more effectively remotely. This loss of control over basic work conditions directly contributes to burnout.

Values Misalignment

During the pandemic, many organizations publicly committed to flexibility, employee wellbeing, and trust. They promised that remote work represented the future, that they valued work-life balance, and that they trusted employees to manage their responsibilities.

RTO mandates often contradict these stated values. Workers who planned their lives around promised flexibility now feel betrayed. The cognitive dissonance between what organizations said they valued and what they’re actually doing creates a values crisis that contributes to burnout.

Community Breakdown and Forced Proximity

Ironically, while RTO mandates are often justified by claiming they improve collaboration and community, they can damage both. During hybrid work, in-office time was often intentional and collaborative. People came in for specific meetings, team-building, or collaborative work. Office time had purpose.

Full-time RTO often eliminates this intentionality. You’re required to be present whether or not there’s meaningful collaboration happening. Many workers report sitting in crowded offices on Zoom calls with remote colleagues or clients, defeating the stated purpose of in-person presence.

Perceived Unfairness

RTO mandates feel profoundly unfair to many workers, particularly when they’re implemented without consultation, without evidence of necessity, and after years of demonstrated successful remote work.

Workers who relocated, made childcare arrangements, or structured their lives around promised hybrid flexibility now face having to undo those decisions at their own expense and disruption. The unfairness of having the rules changed after you’ve adapted to them is a significant driver of resentment and burnout.

The Data: Burnout Is Already at Crisis Levels

Even before widespread RTO mandates, Canadian workers were struggling. Research shows that almost half of employed workers reported experiencing burnout in 2025. This means that prior to eliminating flexibility, nearly half the workforce was already psychologically depleted.

According to an Angus Reid survey, 32% of remote workers say they would consider quitting if ordered back to the office most of the time, while 27% say they would do so quickly.

These aren’t workers being lazy or resistant to change. These are people who discovered during the pandemic that different ways of working are possible, found that hybrid models improved their work-life balance and wellbeing, and are now being told that what worked doesn’t matter.

Younger workers report particularly high burnout rates, with 73% of 18 to 34-year-olds reporting mental health impacts from workplace stresses. This demographic faces compounding pressures: entry-level wages, high housing costs, student debt, and now elimination of the flexibility that made managing it all somewhat sustainable.

Understanding Your Burnout: Take the Assessment

If you’re experiencing burnout from workplace pressures, RTO mandates, and life stress, understanding where you are on the burnout continuum can help you address it strategically.

  Create your own user feedback survey

This comprehensive quiz examines your emotional exhaustion, sense of professional efficacy, and identifies which of the six major burnout drivers is most affecting you. It takes approximately 5 to 7 minutes and provides personalized insights and next steps based on your specific situation.

Strategies for Managing Burnout Under RTO Mandates

While you may not be able to change your employer’s RTO policy, you can take steps to protect your mental health and manage burnout.

Document and Request Accommodations

If you have medical conditions, disabilities, or caregiving responsibilities that make RTO particularly challenging, you may qualify for accommodations under human rights legislation. Document your situation, consult with a healthcare provider, and formally request accommodation from your employer.

Approximately 9,500 Ontario public service workers requested alternative work arrangements when the RTO mandate was announced. While not all requests will be granted, employers have legal obligations to accommodate to the point of undue hardship.

Optimize Your Commute

If you must commute, make it as sustainable as possible. Consider whether adjusting your hours to avoid peak traffic reduces stress. Explore whether public transit, carpooling, cycling, or other alternatives might be less draining than driving. Use commute time for podcasts, audiobooks, or other activities that provide some value rather than pure lost time.

Some workers negotiate compressed schedules, working longer days in exchange for fewer commute days. While not reducing total work hours, this can reduce commute burden and preserve some flexibility.

Set Boundaries Where You Can

While you may have lost control over location, protect boundaries in other areas. Don’t extend your day by checking emails during your commute. Don’t regularly work late to compensate for feeling less productive in crowded offices. Set clear end times and protect personal time fiercely.

RTO mandates eliminate one area of control, making it even more crucial to maintain boundaries where you can. Your time outside work is yours. Protect it.

Built-in Recovery Time

Burnout thrives when there’s no recovery time between stressors. With the added burden of commuting and reduced flexibility, intentionally schedule recovery.

This might mean protecting weekends as truly work-free time. Taking all your vacation days. Building short breaks into your workday. Engaging in activities that genuinely restore you rather than just passing the time.

Recovery isn’t a luxury when you’re managing chronic stress. It’s essential maintenance that allows you to sustain the increased demands without a complete breakdown.

Connect With Others Experiencing the Same Thing

You’re not alone in struggling with RTO mandates and their impact on burnout. Connecting with colleagues who share the experience can provide both practical strategies and emotional validation.

Some workplaces have organized worker groups advocating for more reasonable policies. Unions representing public sector workers have launched challenges and organized protests. Even informal connections with colleagues provide a reminder that the problem is systemic, not personal.

Consider Whether the Situation Is Sustainable

Sometimes, the most important question is whether your current situation is sustainable for your health and well-being. If RTO mandates have made your job genuinely unmanageable, if you’re experiencing severe burnout symptoms, if your mental or physical health is deteriorating, it may be time to consider alternatives.

This isn’t giving up or being weak. It’s recognizing that some work situations are genuinely harmful, and that protecting yourself is more important than enduring that harm.

Taking Care of Yourself in an Unsustainable System

If you’re experiencing workplace burnout intensified by RTO mandates and life pressures, know that your struggle is real, valid, and shared by hundreds of thousands of Ontario workers facing the same impossible pressures.

Burnout isn’t a personal failing. It’s a predictable outcome of systemic problems: inadequate wages, unaffordable housing, rigid work policies, and organizations that prioritize presence over wellbeing.

To explore strategies for maintaining mental health in challenging workplace conditions, see: 6 Ways You Can Maintain Mental Health in the Workplace & Why It’s Important.

Your health matters more than any job. If you’re experiencing severe burnout, please reach out for professional support. You deserve better than exhaustion, cynicism, and depleted efficacy. Sustainable work is possible, even if your current situation doesn’t reflect that.

If you’re between jobs and experiencing burnout from job searching, read: The Silent Struggle: Job Search Burnout and the Mental Health Crisis. Take our Employee Burnout Assessment to understand your current burnout stage and receive personalized recommendations.


Resources for Ontario Workers

Mental Health and Crisis Support

Canadian Mental Health Association Ontario ontario.cmha.ca Programs addressing workplace stress, burnout, depression, and anxiety. Multiple locations across Ontario.

Wellness Together Canada www.wellnesstogether.ca Free mental health support including one-on-one counseling and self-guided resources.

Crisis Support

  • Canada Suicide Prevention Service: 1-833-456-4566 (24/7)
  • Crisis Text Line: Text HOME to 741741
  • ConnexOntario: 1-866-531-2600 (mental health services)

Workplace Rights and Advocacy

Ontario Ministry of Labour, Immigration, Training and Skills Development www.ontario.ca/page/ministry-labour-immigration-training-skills-development Information on workplace rights, accommodation requirements, employment standards.

Ontario Human Rights Commission www.ohrc.on.ca Information on accommodation rights for disabilities, family status, and other protected grounds.

Canadian Labour Congress canadianlabour.ca Resources on workers’ rights, organizing, and advocacy. Includes information on challenging unfair workplace policies.

AMAPCEO (Association of Management, Administrative and Professional Crown Employees of Ontario) www.amapceo.on.ca Union representing professional employees in Ontario public service. Resources on workplace rights and advocacy.

OPSEU (Ontario Public Service Employees Union) opseu.org Resources for public service workers including workplace rights, advocacy, and support.

Career Support and Development

Career Edge www.careeredge.ca Paid internship opportunities connecting diverse talent with leading employers. If your current situation is unsustainable, exploring new opportunities with organizations committed to employee wellbeing may be worth considering.

Ontario Employment Services www.ontario.ca/page/employment-ontario Career counseling, skills training, and job search support for Ontario residents.

Service Canada – Job Bank www.jobbank.gc.ca Job postings, labour market information, career planning tools.

Work-Life Balance and Wellness Resources

Canadian Centre for Occupational Health and Safety www.ccohs.ca Evidence-based information on workplace health and safety, including mental health and burnout prevention.

Financial Support and Counseling

Credit Counselling Society www.nomoredebts.org Free, confidential credit counseling for Canadians struggling with debt. Can help manage financial stress contributing to burnout.

211 Ontario 211ontario.ca or dial 211 Free, confidential information and referral service connecting people to community and social services including financial assistance.


Remember: Burnout is a systemic problem, not a personal failing. You deserve work that supports your wellbeing, not destroys it. Take care of yourself. Seek support when you need it. Your health is more important than any job or policy.

Burnout

Are You Burned Out? Find Out with Our Free Assessment

By Health and Safety in the work place

You’re exhausted. Not the kind of tired that sleep fixes, but a deep, bone-level weariness that doesn’t go away. Maybe you’re employed and dreading Monday mornings. Maybe you’re searching for work and can barely motivate yourself to open another job posting. Either way, something feels off.

Here’s what most people don’t realize: burnout doesn’t announce itself with fanfare. It creeps in quietly, disguised as temporary stress or normal tiredness. By the time you recognize it, you’re already deep in it.

According to recent Canadian research, 47% of employed workers reported experiencing burnout in 2025. But here’s the hidden truth: job seekers experience burnout too, often at rates even higher than employed workers. Prolonged unemployment, constant rejection, and financial pressure create a perfect storm for psychological exhaustion.

The problem? Most people don’t recognize burnout until it’s reached crisis levels. They push through, telling themselves to work harder, be more positive, or just tough it out. Meanwhile, their mental health, physical wellbeing, and quality of life deteriorate.

Why Burnout Goes Unrecognized

Burnout is sneaky because it doesn’t fit our mental image of a crisis. There’s no single dramatic moment. Instead, it’s a gradual erosion: less enthusiasm here, more cynicism there, increased exhaustion everywhere. You adapt to feeling worse, normalizing what should alarm you.

Our culture glorifies hustle and resilience, making it hard to admit when you’re struggling. If you’re employed, you might think, “I should be grateful I have a job.” If you’re job searching, you might believe, “I just need to try harder.” Both mindsets prevent you from recognizing that the problem isn’t your attitude but rather systemic issues causing legitimate burnout.

Burnout also looks different depending on your situation. The emotional exhaustion of sending 100 job applications without response differs from the exhaustion of endless Zoom meetings and impossible deadlines. The cynicism of a toxic workplace differs from the cynicism developed after being ghosted by dozens of employers. Yet both are burnout, and both deserve attention.

What This Assessment Will Tell You

We’ve created two specialized burnout assessments based on the research of Dr. Christina Maslach, the leading expert on occupational burnout. These aren’t generic stress quizzes. They’re designed to identify where you are on the burnout continuum and, critically, what’s driving your burnout.

You’ll discover:

Your burnout stage, from minimal signs to crisis levels, so you understand the severity of your situation. Your primary burnout driver, whether it’s workload, lack of control, insufficient recognition, toxic relationships, values misalignment, or unfairness. How your specific dimensions of burnout (exhaustion, cynicism, reduced efficacy) compare, revealing which aspects need the most attention. Personalized next steps and recovery strategies tailored to your burnout stage and situation.

Each assessment takes approximately 5 to 7 minutes. The questions are different because the challenges of job searching versus workplace employment are fundamentally different. Choose the assessment that matches your current situation.

Which Assessment Should You Take?

For Job Seekers: Unemployed or Between Jobs

Take this assessment if you are:

  • Actively searching for work after leaving or losing a job
  • A recent graduate struggling to find your first career position
  • A newcomer to Canada navigating an unfamiliar job market
  • Taking a career break and preparing to re-enter the workforce
  • Experiencing prolonged unemployment (3+ months)

This assessment examines:

  • How long you’ve been job searching and its emotional impact
  • The toll of rejection, ghosting, and uncertainty
  • Your motivation and confidence levels
  • Whether your job search approach is sustainable
  • The specific workplace factors that contributed to leaving your last role

TAKE THE JOB SEEKER BURNOUT ASSESSMENT →


For Currently Employed Workers

Take this assessment if you are:

  • Working full-time or part-time in any role
  • Feeling increasingly exhausted or cynical about your job
  • Questioning whether you can sustain your current workload
  • Experiencing tension between work demands and personal life
  • Considering quitting but unsure if it’s burnout or just a bad week

This assessment examines:

  • Your daily emotional and physical exhaustion levels
  • Changes in your attitude toward work and colleagues
  • Your sense of accomplishment and professional efficacy
  • Physical symptoms related to work stress
  • The primary workplace factors contributing to your burnout

TAKE THE EMPLOYEE BURNOUT ASSESSMENT → 


What Happens After You Complete the Assessment

Once you finish the assessment, you’ll immediately receive your personalized results. No email required. No data collected. Just honest insights to help you understand what you’re experiencing.

Your results include a clear explanation of your burnout stage, from minimal burnout (you’re managing well) to critical burnout (immediate intervention needed). You’ll learn which of the six major burnout drivers is most affecting you, with research-based explanations of why this factor matters and how it impacts wellbeing.

Most importantly, you’ll receive concrete next steps customized to your situation. If you’re in early-stage burnout, you’ll get preventive strategies to stop it from worsening. If you’re in severe burnout, you’ll receive urgent recommendations including professional resources. The guidance is practical, not preachy, acknowledging that “just practice self-care” isn’t sufficient when systemic issues are burning you out.

Understanding Your Burnout Drivers

One of the most valuable aspects of these assessments is identifying your primary burnout driver. Research has identified six major workplace factors that contribute to burnout:

Workload: Excessive demands without adequate resources, time, or recovery periods. When work is genuinely unmanageable, no amount of time management tips will solve the problem.

Control: Lack of autonomy over your work, decisions, or schedule. Micromanagement and powerlessness create learned helplessness that’s deeply demoralizing.

Reward: Insufficient recognition, appreciation, or compensation for your efforts. When the effort-reward balance is off, resentment builds and motivation plummets.

Community: Breakdown of supportive relationships at work. Isolation, conflict, or toxic dynamics make every day harder and eliminate crucial emotional resources.

Values: Misalignment between your personal values and organizational practices or mission. Doing work that contradicts your beliefs creates cognitive dissonance and moral injury.

Fairness: Experiencing favoritism, inequality, or unjust treatment. Unfairness triggers powerful emotional responses and erodes the trust needed for engagement.

Understanding which driver is primary for you changes everything. It helps you stop blaming yourself for systemic problems. It clarifies whether the issue can be addressed where you are or whether change is necessary. It guides you toward solutions that actually address root causes rather than just symptoms.

Why We Created These Assessments

At Career Edge, we’ve spent 30 years connecting talented Canadians with employment opportunities. We’ve worked with over 16,000 job seekers, including new graduates, newcomers to Canada, and people with disabilities. We’ve partnered with more than 1,000 employers across the country.

Through this work, we’ve seen firsthand how burnout affects both job seekers and employees. We’ve watched brilliant, capable people doubt themselves after months of job searching. We’ve seen talented professionals pushed to breaking points by unsustainable workplaces. We’ve observed how burnout doesn’t discriminate; it affects people at every career stage and in every industry.

These assessments exist because burnout is often invisible until it’s severe. By the time people recognize they’re burned out, they’ve often been suffering for months or years. Our goal is to help you identify burnout earlier, understand what’s causing it, and access strategies for recovery before it reaches crisis levels.

What If You’re Already Burned Out?

If you’re reading this and thinking, “I already know I’m burned out; I don’t need a quiz to tell me,” that’s valid. But understanding the specifics of your burnout, particularly what’s driving it and how severe it’s become, can still provide valuable insights.

The assessments aren’t designed to tell you something you don’t know but rather to clarify and quantify what you’re experiencing. They provide language for your experience, validation that what you’re feeling is real and recognized by research, and direction for what to do next.

Burnout is not a personal failure. It’s a systemic issue. The fact that 47% of Canadian workers report burnout in 2025 tells us this isn’t about individual weakness but rather about structural problems in how we work and how we search for work.

You deserve more than perpetual exhaustion. You deserve work that doesn’t destroy your health. You deserve a job search process that doesn’t obliterate your confidence. These assessments are a first step toward understanding your situation and advocating for what you need.

Beyond the Assessment: Additional Resources

Once you understand your burnout stage and primary drivers, you’ll want deeper information about burnout itself, including causes, symptoms, and evidence-based treatment strategies. Our comprehensive guide, Burnout: Symptoms, Causes, and Treatment Strategies, explores the research behind burnout and provides detailed recovery approaches.

For strategies on maintaining mental health during work transitions or challenging employment situations, read 6 Ways You Can Maintain Mental Health in the Workplace & Why It’s Important.

If you’re a job seeker experiencing burnout from prolonged searching, ghosting, and rejection, our article The Hidden Crisis: Job Search Burnout in Canada provides specific insights into the unique challenges unemployed individuals face and strategies for sustainable job searching.

For employed workers struggling with workplace burnout, particularly in the context of return-to-office mandates and increasing life pressures in Ontario, our article Workplace Burnout: Navigating RTO Policies and Life Pressures addresses your specific challenges.

Ready to Understand Your Burnout?

Choose the assessment that matches your current situation. It takes less than 10 minutes and could provide the clarity you need to start addressing what you’re experiencing.

Remember: burnout is treatable. Recovery is possible. Understanding where you are is the first step toward getting where you want to be.

JOB SEEKER ASSESSMENT →

EMPLOYEE ASSESSMENT →


Career Edge is a not-for-profit organization dedicated to connecting talented Canadians with meaningful employment opportunities. For 30 years, we’ve been helping new graduates, newcomers, and people with disabilities access paid internships with leading Canadian employers. Learn more at www.careeredge.ca.


Additional Support Resources

If your assessment results indicate severe or critical burnout, please reach out for professional help. Your wellbeing is more important than any job or job search.

Crisis Support:

  • Canada Suicide Prevention Service: 1-833-456-4566 (24/7)
  • Crisis Text Line: Text 45645 (4pm-12am ET)
  • Wellness Together Canada: www.wellnesstogether.ca

Mental Health Resources:

  • Canadian Mental Health Association Ontario: ontario.cmha.ca
  • ConnexOntario: 1-866-531-2600 (mental health services)

Employment Support:

Health & Safety While Working from Home

By Health and Safety in the work place

Working from home will be the trend until next year and with things becoming busier again, it’s important to ensure that proper health and safety measures are in place at home. This is important for not only our physical health but our mental health as well. Without a team to support you in person, it’s important to be aware of your work setup and explore how your organization can support your needs in any way. Read More

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By Health and Safety in the work place

Prioritizing your mental health is vital, now more than ever, with dwindled social interactions, social distancing restrictions and closures, and constant (and sometimes stressful) pandemic news updates.

With many organizations now offering their services online to follow social-distancing recommendations, taking a moment for self-care, your mental health and well-being has become a little easier.

Here are some self care resources and activities to help you stay well:

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Let’s Talk Mental Health: Candice Leung’s Story

By Health and Safety in the work place

When I was asked to write this blog post, I had no idea where to start. My mind went from being super excited, to being nervous and worried about writing the wrong thing, to not being sure as to what guidelines there were to follow. Were there any guidelines? How long did the article have to be? How many people would be reading this? How candid or professional did this have to be? What kind of implications could this have on my professional career? Would this article even be used for our blog? What a whirlwind of thoughts to have in 10 seconds but believe it or not, this is what my life is like every day. Read More

Mental Health

Mental Health Awareness Month

By Events & Holidays, Health and Safety in the work place
Feel like you’re suffering from a work/life imbalance? You’re not alone.

We’re in the middle of Mental Health Awareness Month, but it’s never too late to bring the issue of workplace stress to your attention.

The Canadian Mental Health Association reported that 58% of Canadians feel an “overload” resulting from “pressures associated with work, home and family, friends, physical health, volunteer and community service.” The organization defines stress as the ‘body’s response to a real or perceived threat.’  Read More

safety

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By Health and Safety in the work place

We care. And it’s not just about “compliance.”

At Career Edge Organization, the health and safety of our employees is first and foremost. Our concern extends beyond the bodies in our National head office and includes the hundreds of interns that are working in our working for host employers across Canada at any given time.

So, when Bill 168 came into effect yesterday, we were ready.

Working in an office environment, it’s not an uncommon reaction for employees to brush the topic of workplace violence aside. You look around the room at your surrounding team and you cannot even fathom a risky situation taking place. I wondered – is violence in the workplace even an issue in Canada?

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